ANA's 787 faces bumpy service entry on Haneda-Frankfurt

ANA's first 787 flights with JA801A and JA802A on domestic flights within Japan have beennearly flawless, with a 96.3% on time reliability during its first months of service. For JA805A, the first 158-seat 787 in long-haul international configuration, the introduction on the Tokyo-Haneda to Frankfurt route, the first long-haul service, has been anything but smooth.

All Nippon Airways first long-haul international service with its Boeing 787 has faced a rocky start since 21 January with two of its ten flights operating between Tokyo-Haneda and Frankfurt, Germany cancelled due to technical issues with the new aircraft, the airline confirmed.

ANA cancelled flight NH204 on 26 January and NH203 30 January. Other 787 flights to Germany operated on 21, 23, 26 and 28 January.

The 26 January service was cancelled in Frankfurt when the aircraft's flap system failed, while the 30 January cancellation in Haneda was due to "a temporary failure of the computer software which monitors and controls the aircraft", said ANA, adding "the aircraft has been repaired by replacing the computer's concerned parts and loading software."

Of the five 787 deliveries to ANA, JA805A, Airplane 31, delivered on December 30, is operating exclusively on the airline's long-range international flights.